1. Information We Collect
Through our onboarding form and within the Empress Health.ai experience, we may collect:
- Voluntary wellness information (symptoms, lifestyle, self-care goals)
- Demographic details (age range, stage of menopause, preferences)
- Basic contact details (name, email, phone)
2. How We Use Your Information
We use your information to:
- Improve our tools, programs, and services
- Recommend relevant resources, products, or expert guidance
- Personalize your experience on the Empress Health.ai platform
3. How We Protect Your Information
- We never sell or rent your personal information to third parties
- Access is restricted to authorized team members only
- All data is stored on secure, encrypted servers
4. Sharing of Information
We may share limited information with trusted service providers who help us operate the platform. These providers are required to keep your information confidential and may only use it as instructed by Empress Health.ai.
5. Your Rights
- If you are in a region with privacy regulations (e.g., GDPR/UK GDPR/CCPA), you may have additional rights such as data portability or restriction of processing. We will honor applicable rights requests.
- You can opt out of communications at any time using unsubscribe links or by emailing us.
- You can request access, correction, or deletion of your information at any time by contacting support@empresshealth.ai.
6. Confidentiality
Your responses are strictly confidential and will only be used to improve your personal wellness journey with Empress Health.ai.
7. Cookies & Analytics
We may use cookies and similar technologies to provide core functionality, remember preferences, and understand how the platform is used so we can improve it. You can control cookies through your browser settings. If we use third-party analytics providers, they are bound by agreements to handle data responsibly and only on our instructions.
8. Data Retention
We retain your information only as long as necessary to provide the platform and for legitimate business needs (e.g., troubleshooting, security), or as required by law. If you request deletion, we will delete or de-identify your data unless retention is legally required.
9. Children's Privacy
Empress Health.ai is intended for adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us information, please contact us so we can delete it.
10. Changes to This Policy
We may update this policy to reflect changes to our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date above and, when appropriate, notify you through the platform or by email.
11. Contact Us
If you have questions about this policy or wish to exercise your rights, contact us at support@empresshealth.ai.